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Below are a selection of testimonials from our customers, all of who are happy to be contacted if you would like to discuss their experiences further:
What our customers say about JunariCRM and our OpenERP experience
"The overwhelming benefit we have experienced since adopting the Junari system within our business is in understanding why we are failing to convert enquiries and in providing full traceability from a project management perspective for those enquiries."
Director of a UK Printing company
"We are seriously looking forward to nailing this gaping hole in our business and I am certain you are the right people for the job."
MD of a London based manufacturing company
Thank you for your work so far, it's refreshing to work with a company with a professional yet friendly approach. I hope we come across the same way to our customers!
Verde Coffee
The UK HQ of a global manufacturing company approached Junari looking for a highly tailored solution as they had identified a need to upgrade an existing manually intensive process for order placement, product configuration and shipment of a range of products. Junari was selected to deliver a solution as the company was impressed with the flexibility offered by the core system, coupled with the high-levels of customisation that could be provided by the excellent development team. Junari were also able to meet the company’s challenging timescales.The companies project sponsor said “We quickly had the feeling that we were dealing with a very capable and professional company with a friendly and personal approach to business, and this was particularly refreshing. Since implementation the solution has delivered a more efficient ordering and supply process and going forward will ease access to historical data. I have no hesitation in recommending Junari to another company.”
UK HQ of a global manufacturing company
"We have an existing OpenERP solution which had been set up through another company. We were happy with OpenERP and it's potential but unhappy with the service and backup we were getting and so contacted Junari. Junari helped us by quickly solving some existing problems and have begun to advise us on how to upgrade OpenERP to better fit our requirements. So far we have found them to be knowledgeable, quick to react and extremely professional. I wish we had contacted Junari to set up OpenERP initially."
A major UK based retailer - The company will provide a one-to-one reference upon request
"We had been looking to implement a Customer Relationship Management system for over nine months when we approached Junari. From the first conversation it was clear that OpenERP offered the flexibility and scope to provide us with the sort of product we were after. Junari used OpenERP as a basis for a bespoke CRM solution that additionally manages our fulfilment process in terms of enquiries, estimates, orders, deliveries and some basic financial invoice approval workflow.
A testament to the flexibility of OpenERP and Junari’s capability was proved throughout implementation but particularly when there is requirement to keep certain tasks, contacts and emails private. A feature you would not normally require of a CRM system and certainly not available out of the box from OpenERP.
From the beginning the team at Junari were very responsive, understood our goals, produced thoroughly professional project proposals/ scopes and worked hard to deliver. Work is continuing and we are looking at the potential of moving into a fuller ERP solution in the coming months, including financials, HR and stock."
This company will provide a one-to-one reference upon request
"We had been looking for a CRM solution for many months, but most seemed either too basic or well out of our league in terms of price. Within a couple of days we had had a good introduction and sales demo which impressed us all and we knew that the system was ideal for the company moving forward. We have had a big issue of connecting staff members together, because we work across three offices. This solution means we can now finally have one area where all the work is controlled and tracked. This has provided already a much higher efficiency level for the company. Regarding the use of the system, it is just easy! Although it is a very feature-rich system with things that we may not use immediately, we are able to jump in and start using it within hours of the solution being delivered. And, you simply have to get the plugin for Outlook, it will change your business! It is also good to know that the Junari team do listen, do fix things and above all do care about their product."
Ian Spencer - Director - Found Online Media
September 2011 - "Having been in sales and marketing for over 25 years, I recognise the need for a high quality system to manage my client and prospect data. I'm delighted to say that Junari deliver the best, easiest to use system on the market. I have used several, and would totally recommend Junari, especially for the high level of functionality. The training, delivery and customer support are second to none, And Steve himself, is a very personable professional, trustworthy and reliable, always on hand to help and support. I would and do, recommend Junari as the CRM system of choice.
Laura Morrison Director of Your Telemarketing
"Having set up a company previously, we were well aware of the importance of an IT/Client management system can support a business or hinder a business if not in place, so we took the decision to implement a system that could grow with us right from day one. We had searched the marketplace, and Junari suited us, due the team’s professional manner, its fantastic product and the aftersales support it offered. We have not been disappointed with the choice we made. As a company we have found the aftersales care exemplary, as there are always It gremlins when you import data, or set up any IT system. All have been overcome with a professional, speedy and high duty of care attitude which has been most beneficial to the company. Sport and Health Unite Ltd would recommend this product and Junari as a company to others, either as a start-up or an established organisation. It is well worth the financial investment."
Dr Andy Williamson - Co-Founder - Sport & Health Unite Ltd
What our customers say about our team
"Steve Austin is one of the finest product managers I've had on a team, he has a keen understanding of and passion for world class product lifecycle management that leads to the highest quality products and services. He was passionate leader in his pursuit to develop a product that truly met the needs of his customers and has the rare ability to 'connect' on the business level too; he was the customers ultimate advocate, passionately driving their functional needs back into our standard product development. I would gladly work with him again and have no hesitation in recommending him whatsoever!"
Cameron Elson - @CameronJE
"It's a pleasure to work with these guys, their knowledge of the product and their excellent reliability makes Junari a strong company to partner with"
Peter Sidhu - Sales Director - CRM Online
"We have worked with Steve and Russ for over 7 years. We make extensive use of their technical expertise to keep our customer's systems running, develop enhancements, and for new GoldMine implementations and they always do an excellent job. Their structured, professional approach and product knowledge is outstanding and I would recommend them to any company looking for a technology partner they can trust."
Gareth Jones - Managing Director - Archon CRM Solutions
"We had an urgent network upgrade required as part of our company's migration to a new ERP system. Junari were able to source, install and configure the required hardware and software within the short timescales provided and were on hand to provide all the support we needed following the transition. We would not hesitate to recommend Junari's services in future."
Mike Carr- Managing Director - Carr Consultants - Management Consultants
"I worked with Steve for many years and found his ability to deliver to quality standards in rapid timescales an invaluable aspect of providing benefit at a reasonable cost to my clients. Combined with his amicable personality and tolerance for pressure I highly recommend his services."
David Ross - Head of Technical Services - Trimble Navigation
What our customers say about our Development expertise
June 2011 - The UK HQ of a global manufacturing company approached Junari looking for a highly tailored solution as they had identified a need to upgrade an existing manually intensive process for order placement, product configuration and shipment of a range of products. Junari was selected to deliver a solution as the company was impressed with the flexibility offered by the core system, coupled with the high-levels of customisation that could be provided by the excellent development team. Junari were also able to meet the company’s challenging timescales.The companies project sponsor said “We quickly had the feeling that we were dealing with a very capable and professional company with a friendly and personal approach to business, and this was particularly refreshing. Since implementation the solution has delivered a more efficient ordering and supply process and going forward will ease access to historical data. I have no hesitation in recommending Junari to another company.” UK HQ of a global manufacturing company
“Junari used their technical expertise and business process knowledge to develop an integration for our CRM system to prevent duplication of data entry between two systems. Thank you for all your hard work Team Junari, the tool you developed was a complete success and it is working very well, delivering exactly the productivity benefits we needed” Nick Potts - Head of Development Greenleads Marketing
"Two employees of Junari visited our premises recently and provided us with an IT audit from their range of offerings in this area. Our interaction with everyone we have come into contact with from the company has left us with a favourable impression that they are knowledgable and professional individuals. The report itself was a very accurate reflection of our current IT infrastructure, made interesting reading and came up with some suggested improvements that we will look into in the coming months. I would have no hesitation in recommending their IT auditing services."
Jim Marshall - Managing Director - Ifftner Solutions IT Recruitment - the 'choice agency' for the experienced contractor
"When putting together a huge event for later this year, we called Steve from the team at Junari about how best to publicise it. He recommended a website and associated advertising campaign using the site as a springboard. He built this for us with a very quick turnaround in just a couple of days, and www.eastanglianfestivaloflight.com is the result! We are extremely pleased and are sure that it will help the event enormously. The site is so good, its brought this whole event to life,literally, the interest and enthusiasm its generated has been phoenomenal, and thats just three days in. Steve and the team did a terrific job for us and we would have no hesitation recommending them to others."
Peter Brooks - Organiser - East Anglian Festival of Light
"We were approached by a large public sector organisation who required a review of their current IT systems against central government recommendations for a forthcoming process audit. Junari were able to provide a suitably experienced consultant who not only produced the requested review, but who also advised on potential cost-saving measures and then referenced the report and recommendations against the National Audit Office's guidelines for the organisation. To say the client was impressed is an understatement."
Trevor Porter - Managing Director - Evolved Communications Ltd
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