Hi,

I am evaluating a few open-source CRM 'products / solutions'(Junari being one among them) for a multi-channel marketing project initiative within our organization.

I have a few questions:
1. Is Junari open source? If so, what are the underlying technologies used? Would it be possible to see a web demo through a 'URL / link'?

2. What are the out-of-the-box features offered by Junari CRM for Multi-channel campaign management OR MCCM via email, SMS, integration with social networking, DTC, newsletters etc.?

3. What about the 'call center / telephony infrastructure' integration capabilities?

Any help with the questions above will be greatly appreciated.

Thanks and Regards,
Karthik Simili Muthukrishnan
Senior Technical Architect
HCL Technologies
ETA2 Techno park, Navalur
Chennai, India

Hi Karthik,

I think it would be best if we got in contact directly to discuss your exact requirements.

In terms of licensing and technology, junariCRM is open source software under the terms of the AGPL and is built on the OpenERP OpenObject framework.

Please send me a PM with a contact number/email so that I can arrange a full demonstration of junariCRM and discussion of the other features in which you are interested.

Ben