A major London based printer has chosen JunariCRM to help provide top quality customer relationship management for their company
During initial demonstrations, the printer was extremely impressed with the existing functionality of JunariCRM and what it could offer to their company. However, what convinced the company to make the purchase was the flexibility that the system offered and the development capability that Junari offered, meaning that the system could organically grow with their business.
“We had been looking to implement a Customer Relationship Management system for over nine months when we approached Junari. From the first conversation it was clear that OpenERP offered the flexibility and scope to provide us with the sort of product we were after. Junari used OpenERP as a basis for a bespoke CRM solution that additionally manages our fulfilment process in terms of enquiries, estimates, orders, deliveries and some basic financial invoice approval workflow.
A testament to the flexibility of OpenERP and Junari’s capability was proved throughout implementation but particularly when there is requirement to keep certain tasks, contacts and emails private. A feature you would not normally require of a CRM system and certainly not available out of the box from OpenERP.
From the beginning the team at Junari were very responsive, understood our goals, produced thoroughly professional project proposals/ scopes and worked hard to deliver. Work is continuing and we are looking at the potential of moving into a fuller ERP solution in the coming months, including financials, HR and stock.”